Website DPSA Careers
Apply Online for Government DPSA Vacancies South Africa
DPSA Jobs in Pretoria 2022 – ICT Service Manager Vacancies. The current opening of DPSA ICT Service Manager jobs in Pretoria. Subscribe to our Newsletter for more upcoming DPSA ICT Service Manager vacancy.
DPSA ICT Service Manager vacancies in Pretoria 2022 Apply Now @dpsa.gov.za
|Hiring Department:-||DPSA vacancies 2022|
|Job Type:-||DPSA ICT Service Manager vacancies|
|Department Name:-||Department of Agriculture, Land Reform And Rural Development vacancies|
|Locality:-||Jobs in Pretoria|
|Hiring Category:-||Government Vacancies|
|Region:-||Jobs in Western Cape, Eastern Cape, Northern Cape, Free State, Limpopo, North West, Mpumalanga, KwaZulu Natal, Gauteng|
|Salary Est:-||R480 927 – R1 157 940 p/- Annually|
|Closing Date:-||October 30, 2022|
Requirements DPSA government jobs:-
REQUIREMENTS : Applicants must be in possession of a Grade 12 Certificate and a National Diploma in Computer Science / Information Technology (IT) (NQF 6). Minimum of 3 years’ experience in relevant working environment. Job related knowledge: Relevant ICT security legislation, regulations and directives. Sound knowledge of Control Objectives for Information and Related Technologies (CoBIT) and Information Technology Infrastructure Library (ITIL) standards. Client’s relationship management. Ability to work with diverse group of people is required. Job related skills: Project management skills, Business process analysis skills, Computer literacy (Microsoft Word, Excel, Power Point), Communication skills (verbal and written), Facilitation skills, Report skills, Analytical skills and Problem solving skills. A valid driver’s licence.
DUTIES : Communicate all ICT developments to the Branches. Have good understanding of client’s business drivers and operations to best advice and guide stakeholders concerned (Office of the Chief Information Officer (OCIO) and business) on ICT requirements. Participate in strategic planning for the Branches. Attend and participate in Branch Management Meeting and relevant forums. Communicate all existing IT projects and those that are on pipeline. Represent the need / requirements of Branches within the OCIO. Align the business requirements to IT priorities. Present the Branch requirements to OCIO management team. Formulate the service delivery plan within OCIO based on the Branch’s requirements to attain Branch’s strategic goals. Maintain awareness of business needs and changing requirements and make recommendations to ICT management. Report on IT service status within the Department. Attain the reports from service desk and service owners, analyse it and present it to the Branches. Provide a status report on availability of IT service. Deliver and maintain IT services within Branches. Develop, implement, review and manage relevant business Service Level Agreements, Operation Level Agreements and other related contracts. Review Service Level Agreements and service scope against business requirements and make recommendations for improvements (instigate and review Service Improvement Plan). Convene and minute monthly Service Level Agreement review meetings with the Branches. Develop and maintain the relationship between OCIO and Branches. Establish, manage and maintain good client relations between OCIO and the business. Conduct regular client satisfaction surveys, analyse results and make recommendations for improvements. Manage business (client) expectations.
ENQUIRIES : Mr R Naidoo Tel No: (012) 407 4169 APPLICATIONS : Applications can be submitted by post to: Private Bag X833, Pretoria, 0001 or hand delivered during office hours to: 184 Jeff Masemola Street (formerly known as Jacob Mare), corner of Jeff Masemola and Paul Kruger Streets, Pretoria or to Agriculture Place, 20 Steve Biko (formerly Beatrix) Street, Arcadia, Pretoria, 0001.
To apply for this job please visit www.dpsa.gov.za.